If you see in the tracking that your package has been returned to sender, it is possible that your address is incorrect or incomplete.

Please contact us to assist you with a reshipment. Our customer service team will be more than happy to help you:

Call us at: 1-833-333-KETO (5368)
Email us at: hello@konsciousketo.com

Once your order has shipped, we will send a shipping notification and the tracking link. The link will allow you to track your order until its successful delivery. You may also contact DHL directly at 1-800-225-5345  to discuss any concerns regarding your tracking information.

 Our customer service team will be more than happy to help you:

Call us at: 1-833-333-KETO (5368)
Email us at: hello@konsciousketo.com

The shipping fee varies by location. You may add your items to your cart and input your shipping address to receive an estimated cost.

Typically, orders are processed and shipped within 5-10 business days from your order date.

**Standard Shipping within the continental United States: Estimated delivery within 5-10 business days.  This timeframe accounts for processing time at our warehouse, transit time via ground shipping, and potential delays due to high order volumes or adverse weather conditions.