• What Should I Do If My Package Was Returned to the Sender?

    If your package has been returned to the sender, it is possible that your address is incorrect or incomplete. Please contact our Customer Service team at hello@konsciousketo.com. We'll be happy to assist you with the reshipment of your order.

     

     

     

  • My Package Hasn't Arrived. What Should I Do?

    Once your order has been shipped, you'll receive a shipping confirmation email that includes a tracking link.

    Use the tracking link to monitor your order's progress until it has been successfully delivered.

     

     

  • How much is the shipping?

    The shipping fee varies by location. You may add your items to your cart and input your shipping address to receive an estimated cost.

  • What are the Shipping Times?

    If you're wondering how long your order will take to arrive, this article outlines the typical shipping timeframes for U.S. and international orders.

    • U.S. orders: Typically processed and delivered within 5–10 business days from the order date.
    • International orders: Typically arrive within 6–8 weeks from the date of purchase.

    Please note that shipping times are estimates and may vary depending on your location and carrier.

     

    **Standard Shipping within the continental United States: Estimated delivery within 5-10 business days.  This timeframe accounts for processing time at our warehouse, transit time via ground shipping, and potential delays due to high order volumes or adverse weather conditions.