• What if the order fails or did not go through?

    After completing your purchase, please check your email inbox, including the spam folder, for a confirmation email. If you don't receive one, you may contact us to request a resend.  

    You can reach us through:

    Email us at: hello@konsciousketo.com

    If it has been verified that the order did not go through successfully, you may attempt to submit it again.

     

  • What payment methods do you offer?

    Depending on your location, we accept ShopPay, PayPal, Visa, Mastercard, AMEX, Discover, and more. You may go to the cart and fill in your details to get the payment methods available.

  • Where Can I Find My Invoice?

    Your invoice is included in your order confirmation email, which is sent to the email address you provided during checkout.

    The confirmation email typically arrives within 5 minutes of placing your order. If you don't see it in your inbox, please check your Spam or Junk folder.

    If you still can't locate your invoice or would like us to resend it, please contact our customer support team for assistance.

    Email: hello@konsciousketo.com