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What if the order fails or did not go through?
After completing your purchase, please check your email inbox, including the spam folder, for a confirmation email. If you don't receive one, you may contact us to request a resend.
You can reach us through:
Call us at: 1-833-333-KETO (5368)
Email us at: hello@konsciousketo.com
If it has been verified that the order did not go through successfully, you may attempt to submit it again.
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What payment methods do you offer?
Depending on your location, we accept ShopPay, PayPal, Visa, Mastercard, AMEX, Discover, and more. You may go to the cart and fill in your details to get the payment methods available.
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Where do I find my invoice?
Please check your email account, including the spam folder, as we send confirmation emails after your purchase is complete. You may contact us to request the resending of your order confirmation email. Our customer service team will be more than happy to help you:
Call us at: 1-833-333-KETO (5368)
Email us at: hello@konsciousketo.com