If you do not receive an order confirmation email after placing your order:
- Check your Spam, Junk, Promotions, or Other folders to make sure the email was not filtered.
- Verify that the email address entered during checkout was correct.
- Allow a few minutes for the confirmation email to arrive, as there may be a slight delay during periods of high order volume.
- If you still have not received a confirmation email, please contact Customer Support at hello@konsciousketo.com so we can verify your order and resend the confirmation if needed.